The following Terms and Conditions regulate the legal bond between the individual firm Herdade da Rosa Pereira Rosinha, registered at the Geneva Register of Commerce under Nº Fed. CH-660.0.020.013-5, (seller) and its customers (the buyer) regarding all contracts made between the parties on www.herdadedarosinha.com. All other provisions of the buyer contrary to the present Terms and Conditions are expressly excluded
The buyer acknowledges his legal capacity to contract under Terms and Conditions described below.
When ordering, the buyer acknowledges that he read the general and particular sales terms and conditions set out below and that he accepts them without reservation.
The offering from the seller is available on the website www.herdadedarosinha.com. It is created without commitment, subject to price changes or range and technical amendments. The online offer is only valid as long as it remains visible on the website and within the limits of available stocks. Information on products such as dimension details, photos, etc. have a mainly illustrative purpose and are formulated without engagement.
The seller restricts, for now, delivery only to addresses in the territory of Switzerland and the Principality of Liechtenstein. The goods are delivered directly to the delivery address and contact indicated by the buyer.
Information regarding availability and delivery times is not binding. Upon availability of the goods, the order is prepared and sent within 7 working days from the time the seller confirms the payment.
The seller cannot be held responsible for delivery delays caused by the manufacturer or by third parties. The risk is transferred to the buyer once the merchandise is received by the shipping service.
Any delivery has a binding character.
By submitting his order on www.herdadedarosinha.com and simultaneously acknowledging these terms and conditions, the buyer issues a legal binding offer of contract. The contract is deemed concluded when the buyer receives an order confirmation from the seller. The order confirmation is sent by email. Once confirmed, an order cannot be canceled or modified by the buyer.
To pay for the purchased merchandise, the buyer can choose from the following payment methods:
- By credit card: Visa, MasterCard
- By PayPal
- Bank transfer
The order submited by the buyer will be considered effective only when the involved banking institution confirms the transaction. The payment is only made in Swiss francs (CHF).
All prices are in Swiss Francs (CHF) and are net prices, VAT included. Prices, terms and vintages listed on the website are subject to change without notice; the date to be taken into account when changes are made is that of the day of the order.
Shipping fees are per delivery address. They are paid by the buyer and are calculated automatically, based on package weight and place of delivery.
Orders are payable immediately. The main forms of payment accepted are: Visa, Mastercard, PayPal and bank transfer. The delivered goods remain the property of the seller until full payment. The seller is authorized to make an entry in the register of title retention agreements. If the buyer is in default of payment of the purchase price, the seller is entitled to repossess the goods (declaration of avoidance).
The seller guarantees the absence of defects and flaws in the products purchased by the buyer for two years (warranty period) after the conclusion of the purchase. The buyer must report visible defects immediately, but not later than in the 8 days of receiving the goods, by sending an email to commandes@herdadedarosinha.com. Hidden defects must be reported immediately by email and not later than in the 8 days of their discovery. The warranty is void if the buyer does not meet these deadlines. The defective product must be returned with a copy of the invoice and a detailed description of the defect found. The return address will be communicated to the purchaser after receipt of the complaint by email. Incurring shipping costs are paid by the buyer.
In case of warranty claim, it is up to the seller to decide whether to replace the product or reimburse the buyer. All other claims are excluded.
Excluded from the guarantee is the normal wear and tear of the products as well as damages for which responsibility lies exclusively with the buyer, especially if they result from misuse, damage caused by the buyer or third parties and also all external factors not attributable to the seller. Consequential damage due to improper storage or quality defects related to incorrect estimation of product maturity (early / late consumption) is not covered by warranty. Please keep the warranty certificate or proof of purchase (invoice). In the absence of this document, any warranty claim will be deemed invalid.
Products ordered by mistake the buyer may be neither returned nor refunded.
All other claims of the buyer - regardless of legal grounds - are excluded, to the extent permitted by law. The seller, as well as its auxiliary and implementing agencies can not be held responsible for any damages not concerning the goods themselves, including consequential damages arising from the vice, a possible shortfall or other pecuniary damage suffered by the buyer.
In accordance with cantonal legislation, the sale of alcohol to young people is subject to various restrictions. Herdade da Rosinha does not sell alcohol to people under 18 years. By submitting an order, the buyer certifies to be aged at least 18 years old, so that this regulation and legal requirements can be met.
Herdade da Rosinha expressly reserves the possibility of changing these Terms and Conditions and to make the new version applicable immediately.
In case of dispute, only the Swiss substantive law applies, excluding private international law. The Vienna Convention is explicitly excluded. The place of jurisdiction is the Court of First Instance of Geneva.
E-Mail: commandes@herdadedarosinha.com